Our goal is to give you the best online entertainment experience, whether you are playing one of our games or betting on any of our live casino games. Part of that experience is providing you with the information you need to bet the responsible way.
Gambling should be a form of entertainment, not a source of income. Gambling is addictive and may lead to serious financial loss and mental health problems. Please read the guidance below carefully and seek help if you need it.
18+ Only
Gambling is strictly prohibited for persons under 18 years of age. It is a criminal offence in Ghana to allow a minor to gamble. WinSlots verifies the identity and age of every player before they can place bets or make withdrawals. We accept the Ghana Card, passport, driver's licence, or any other government-issued identity document for verification.
If we become aware that an account is held or used by a person under 18, we will close the account and report the matter to the Gaming Commission of Ghana.
Top Tips for Staying in Control
(a) Don't chase your losses. Trying to win back what you have lost often leads to bigger losses. Accept that losses are part of gambling and stop when you reach your limit.
(b) Bet only what you can afford. Never gamble with money that is needed for essentials such as rent, food, bills, or savings.
(c) Stick to a budget. Decide before you start how much you are willing to spend, and stop when you reach that amount. Do not top up beyond your budget.
(d) Know and understand the game you are betting on. Take time to learn the rules, the odds, and the risks before you place a bet.
(e) Set time limits for yourself and take regular breaks. Gambling for long periods without a break can impair your judgement. Step away regularly and review how much time and money you have spent.
(f) Understand the risks. Remember, there is no such thing as a "sure bet". All gambling involves risk, and outcomes are never guaranteed.
(g) Always keep it fun. If gambling stops being enjoyable, or if you feel anxious, stressed, or out of control, stop and seek help.
(h) Never gamble to solve financial problems. Gambling is not a way to make money or to recover debts. If you are experiencing financial difficulties, seek advice from a qualified financial adviser or support service.
Signs That You May Need Help
You may need support if you:
- Spend more money or time on gambling than you intended
- Feel anxious, guilty, or secretive about your gambling
- Borrow money, sell belongings, or miss payments to gamble
- Neglect work, family, or personal responsibilities because of gambling
- Try to win back losses by gambling more
- Feel unable to stop or cut down, even when you want to
If any of these apply to you, please seek help as soon as possible.
Self-Exclusion
If you wish to pause or stop gambling entirely, you may request self-exclusion through either of the following channels:
- Contact us at help@tenscoreltd.com to request a temporary lock or permanent closure of your account.
- Apply for nationwide self-exclusion through the Gaming Commission of Ghana.
Once a self-exclusion request is confirmed, your account cannot be accessed, used for betting, or topped up during the exclusion period.
Get Help and Support
If you or someone you know is experiencing gambling addiction, seek professional help immediately. The Gaming Commission of Ghana provides self-exclusion processing and referral to mental health institutions for problem gamblers.
Gaming Commission of Ghana
Website: https://gamingcommission.gov.gh/
You may also contact us at help@tenscoreltd.com if you have concerns about your own gambling or that of another player.
Our Commitment
WinSlots is operated by Tenscore Technology Limited under licence number GCRG26E29244Z issued by the Gaming Commission of Ghana, in accordance with applicable laws in Ghana. We are committed to promoting responsible gambling and to protecting players from harm. We operate in accordance with the Gaming Act 2006 (Act 721) and the requirements of the Gaming Commission of Ghana. We provide clear information about responsible gambling, enforce strict age verification, and support players who wish to take a break or stop gambling altogether.